I Need Help

Where can I get student loan help?

Student Connections provides FREE student loan support services on behalf of colleges and universities. We provide resources like this website and a team of Borrower Advocates that can help you find your loan information and answer your questions.

For one-on-one help, you can contact your loan servicer or Student Connections.

Contact Student Connections

Our Borrower Advocates can be reached at (866) 311-9450, Monday through Friday, from 9 a.m. to 6 p.m. ET.

Identifying Your Student Loan Servicer

The following are loan servicers for loans that the U.S Department of Education (ED) owns. You can find your current servicer by logging in to StudentAid.gov and scrolling to the “My Loan Servicers” section of your account dashboard.